Shipping & Delivery

At Klairex, every order is handled with care and precision. From preparation to delivery, we ensure a seamless experience — clear, reliable, and without surprises.

Order Processing

Orders are processed on business days only.

Orders placed before 14:00 (CET) are processed the same business day

Orders placed after 14:00 are processed the next business day

Once your order has been processed, you will receive a confirmation email with tracking details.

Delivery Times

Delivery times are estimates and may vary depending on destination and availability.

The Netherlands: 1–2 business days

European Union: 2–5 business days

International (outside EU): 5–10 business days

During peak periods, holidays, or circumstances beyond our control, delivery times may vary.

Shipping Costs

Complimentary shipping on all orders within the Netherlands and the European Union

International shipping costs are calculated at checkout

There are no hidden fees.

International Orders & Duties

For deliveries outside the European Union, orders may be subject to import duties, taxes, or customs fees imposed by the destination country.

These charges are not included in your order total and remain the responsibility of the customer. Klairex has no control over these fees and cannot predict their amount.

Tracking & Delivery

All orders are shipped with track & trace.

Please ensure that your delivery address is entered correctly. Klairex cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information.

If a shipment is delayed, returned, or experiences an issue during transit, our support team is available to assist you.

Need Assistance?

If you have any questions regarding shipping or delivery, please contact us at
support@klairex.com

We are happy to help.