Privacy Policy

At Klairex, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

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Personal Data We Collect

When you use our website or place an order, we may collect the following personal data:

Name

Billing and shipping address

Email address

Phone number (if provided)

Payment-related information (processed securely by third-party providers)

Order and purchase history

Technical data such as IP address, browser type, and device information

We collect only the data necessary to provide our services and improve your experience.

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How We Use Your Data

Your personal data is used for the following purposes:

Processing and fulfilling orders

Communicating with you regarding your order or account

Providing customer support

Improving our website, products, and services

Complying with legal and regulatory obligations

We do not use your data for purposes incompatible with those listed above.

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Legal Basis for Processing

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), based on one or more of the following legal grounds:

Performance of a contract

Compliance with legal obligations

Legitimate business interests

Your consent, where required

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Sharing of Personal Data

Your data may be shared with trusted third parties only when necessary to provide our services, including:

Payment service providers

Shipping and logistics partners

IT and website service providers

Analytics and security services

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

Klairex does not sell or rent personal data to third parties.

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International Data Transfers

When necessary, personal data may be transferred outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied to ensure an adequate level of data protection in accordance with GDPR requirements.

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Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.

When data is no longer required, it is securely deleted or anonymized.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure functionality, improve performance, and analyze usage.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

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Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data

Request correction or deletion of your data

Object to or restrict certain processing activities

Request data portability

Withdraw consent at any time, where processing is based on consent

Requests regarding your personal data may be directed to us using the contact details below.

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Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

While no system can be guaranteed to be completely secure, we continuously review and improve our security practices.

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Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

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Contact Information

For questions regarding this Privacy Policy or the handling of personal data, please contact us at:

Klairex
Email: support@klairex.com